How to cancel 1 ticket out of 2 in IRCTC?

Canceling One Ticket from a Two-Ticket IRCTC Booking: A Step-by-Step Guide

IRCTC, India’s premier online railway ticketing system, often allows for flexible travel arrangements. However, canceling only one ticket from a booking containing multiple tickets isn’t immediately obvious. This guide clarifies how to achieve this using the IRCTC app. The process relies on the “modify journey” feature rather than a direct “cancel single ticket” option.

Understanding the Limitation: IRCTC doesn’t directly offer a “cancel one ticket” button within a multi-ticket booking. This is primarily due to the complex interplay of passenger names, fare calculations, and seat allocation. Cancelling one ticket necessitates a modification of the entire booking, effectively creating a new booking with the remaining passenger.

Step-by-Step Instructions:

1. Access Your Booking: Open the IRCTC app and navigate to your “Booked Tickets” or equivalent section. Locate the specific booking containing the two tickets you wish to modify.

2. Initiate Modification: Instead of looking for a cancel button, find the “Modify Journey” or similar option associated with that booking. This option is usually represented by an icon (often a pencil or edit symbol) next to the booking details. Tap or click this option.

3. Passenger Selection: The modification screen will display the details of both passengers. You will likely have an option to either remove or retain each passenger. Carefully select the passenger whose ticket you wish to cancel.

4. Proceed with Modification (Essentially a Cancellation): After selecting the passenger for removal (cancellation), the system will guide you through the remaining steps. This will often involve confirming the cancellation, understanding any applicable refund rules (which may differ depending on the cancellation time and ticket type), and paying any applicable cancellation charges.

5. Confirmation: Once you confirm the modifications, the system will process the changes. You should receive an updated booking confirmation displaying only the remaining passenger’s ticket. The canceled ticket will likely be reflected in your transaction history with a refund status.

Important Considerations:

• Cancellation Charges: Be aware of the cancellation charges applicable to your ticket type and the time remaining before the journey. These charges can vary significantly.
• Refund Timing: Refunds usually take several days to reflect in your account.
• Ticket Type: The cancellation process and applicable charges might differ slightly depending on whether your tickets are confirmed or waitlisted.
• Alternate Methods: If you encounter difficulty using the app, consider contacting IRCTC customer support for assistance.

By following these steps, you can successfully cancel one ticket from a multi-ticket booking within the IRCTC app, effectively managing your travel plans with greater flexibility. Remember to always double-check all details before confirming any modifications to avoid unintended consequences.