How do I contact the immigration department in Vietnam?

Contacting the Immigration Department in Vietnam

The Vietnam Immigration Department is the primary government agency responsible for managing immigration matters and enforcing immigration laws within the country. For individuals seeking assistance or information regarding immigration procedures and policies, there are several methods to contact the department.

Physical Address:

The headquarters of the Vietnam Immigration Department is located at:

44-46 Tran Phu Street
Hanoi, Vietnam

Telephone Numbers:

The department can be reached by phone at the following numbers:

• Main line: 0243 8257941
• Fax numbers:
  • 02438243287
  • 02438243288

Official Channels for Immigration Inquiries:

Detailed information on immigration procedures, visa applications, entry requirements, and related matters can be obtained through official channels:

• Website: The Immigration Department website provides comprehensive information on immigration laws and regulations, visa categories, and application processes.
• Hotline: The department operates a hotline for general inquiries and assistance at:
  • 19009195
• Email: Inquiries can be submitted via email to the following address:
  • hotlinea02@immigration.gov.vn

Procedure for Contacting the Immigration Department:

When contacting the Immigration Department, callers should provide the following information:

• Name
• Contact details (email and phone number)
• Reason for inquiry

For specific inquiries, such as visa applications or entry requirements, callers should be prepared to provide additional documentation or information as requested by the department.

Note:

For the most up-to-date and accurate information, it is recommended to contact the Immigration Department directly through the official channels listed above.